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Company Name
Contact DATE
project question Your choice
Before sale

1.Your first impression on our web.

2.Is it difficult for you to find what you want?

3.Are you interested in our products display?

4.Do you find any difficulties in reading our products and relevant information?

5.What do you think about the price on our shopping mall?

In sale

1.Your general impression on our customer service

2.Do you think the online chat is convenient?

3.Do you encounter any difficulties in shopping and payment?

4.Have you share our web to your friends?

After sale

1.Do you trust our quality assurance?

2.Do you think it is convenient to deliver the goods?

3.What do you think about our shopping mall?

4.Would you like to share our website to your friends?

5.Will you come next time?

6.Do you find any difficulties in the installation and the usage?

What do you think we need to improve?

Thanks for participating in the online questionnaire. Your advice and support are the biggest power to keep us moving on.(You can get 10 points when you complete the survey)